Privacy Notice

1. Who we are

Tenodex Pty Ltd (ABN pending) ("Tenodex", "we", "us") is an Australian cybersecurity consulting firm. Our registered office is Level 49, Parramatta Square, Parramatta NSW 2150. We are the data controller for personal information collected through our website tenodex.com and during service delivery.

2. What we collect

We collect the following personal information:

• Contact form submissions: name, email, phone number, organisation, message content and service interest
• Website analytics: anonymised usage data including pages visited, device type, browser and approximate location (city level)
• Client engagement data: contact details, organisational information and project-related communications
• Email communications: when you email us directly

3. How we use it

• To respond to your enquiries and provide services
• To send follow-up communications about engagements you've requested
• To improve our website and services
• To comply with legal obligations

We do not sell, rent or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Legal basis

We process personal information on the basis of legitimate interest (responding to enquiries, improving services), contractual necessity (delivering services you've engaged us for), and consent (where you've opted in to communications).

5. How we store and protect it

Personal information is stored in encrypted systems with access restricted to authorised Tenodex personnel. We use industry-standard security measures including encryption in transit and at rest, multi-factor authentication, and access logging. We retain personal information only for as long as necessary for the purpose it was collected, or as required by law.

6. Third-party processors

We use the following third-party services that may process personal information on our behalf:

• FormSubmit: contact form processing (data transmitted via HTTPS, not stored long-term)
• Cloudflare: website hosting, CDN and security (subject to Cloudflare's privacy policy)

7. Your rights

Under the Australian Privacy Act 1988 and applicable privacy legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Contact us

For privacy-related enquiries: info@tenodex.com or call 1300 112 313.