Reducing business email compromise exposure
Situation
A multi-site professional services organisation relied heavily on Microsoft 365 but had inconsistent MFA coverage, limited mailbox investigation capability and unclear alert ownership.
Problem
The organisation had security tooling in place but lacked confidence that identity and email incidents would be detected, escalated and investigated consistently.
What Tenodex delivered
- Microsoft 365 and Entra ID control review
- Privileged access and MFA gap analysis
- Email alert workflow and escalation map
- Administrator handover notes and evidence checklist
What changed
The client moved from informal mailbox incident handling to a defined workflow with named owners, access review actions and investigation evidence expectations.
